Privacy & Policy – Vedant Travels
1. Introduction
Welcome to Vedant Travels & Visa Assistance. Your privacy and trust are important to us. This Policy explains how we collect, use, share, and protect your information when you book travel services or use our website.
2. Information We Collect
We may collect the following information from you when you request a quote, make a booking, or contact us:
- Name, email address, phone number
- Travel dates, destinations, preferences
- Passport and ID details (if needed for bookings)
- Payment details (processed securely via payment gateway)
- Website usage data (like cookies & device info)
We only collect what is required to serve you better.
3. How We Use Your Information
Your information is used to:
- Process bookings, payments, and confirmations
- Communicate booking details and travel updates
- Personalize travel packages and offers
- Improve our services and support
- Comply with legal requirements.
We never sell your personal information.
4. Sharing Your Information
We may share your details with:
- Verified hotels, airlines, transport partners
- Visa / immigration service providers
- Secure payment gateways
- Government or legal authorities when required
We do not share your information for marketing without your consent.
5. Cookies & Tracking
We use cookies to improve your website experience and understand how our site is used. Cookies do not store personal data unless you choose to share it. You can disable cookies in your browser, but some features may not work properly.
6. Booking & Payment Policy
When you make a booking with us:
- You must provide accurate and complete information.
- Payments can be made via secure online payment gateways or bank transfer.
- All bookings are confirmed only after full or advance payment.
7. Cancellation & Refund Policy
If you need to cancel or modify your booking:
- You must notify us in writing or by email.
- Cancellation charges depend on how early you cancel before departure (exact slabs will be shown at booking time).
- Refunds (if any) will be processed after deducting applicable charges as per the booking terms.
- Refund processing may take up to 15–45 days depending on banking procedures.
Note: No refund is given for unused services such as hotel nights, sightseeing, meals, transfers, etc., once those services are booked and paid.
8. Security of Your Data
We use standard security measures (encryption, secure servers) to protect your personal and payment information. However, no online system is fully secure, so we cannot guarantee absolute protection.
9. Changes to This Policy
We may update this Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our services means you agree to the updated terms.
10. Contact Us
If you have questions about this Policy or want to correct your information, contact us at:
Email: vvc.vedant@gmail.com
Phone: +91-76965-04556
Website: vedanttravels.com